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ebuzz.ie accepts reasonable returns postage charges and will also refund you for these once proof of postage is supplied.

If the item(s) are faulty or defective in any way, you can contact us within 30 days with the reason and seek a replacement or full refund.

Returned item(s) should be returned in the secure original postage packaging with delivery documents so ebuzz can identify and refund your order promptly.

Upon return of the goods, they will be inspected, and approved returns will be refunded for the item cost only (less shipping charges).

It is advisable that if the customer deems the goods of significant value that they use a tracked package option, as ebuzz.ie will not be liable for any non-receipt of goods that cannot be proved with a POD (Proof of Delivery) signature.

Customer is responsible for the return postage cost of the goods.

Item(s) must be in the same unopened condition that they were received in.If you have changed your mind with your purchased product, you may return the goods to ebuzz.ie within 14 days of receipt. If other items which are not pre-ordered are on the same order, the entire order will be held and dispatched upon release of the pre-ordered item(s).Įbuzz.ie complies with EU distance selling rules. When an item is pre-ordered, it is held until the official release date (release date details can be found on individual product pages). International Customers - Please refer to the shipping calculator when item(s) are added to cart for shipping rates to your region. For orders under €15 standard delivery charges are from €2.50 - €4.50 depending on size and / or quantity of items ordered. Ireland - Free Delivery on all orders over €15. Express Shipping - Ireland Only (2 Business Days).If applicable, tracking details will be forwarded to you in your order dispatch notification email.Īt Seasonal trading times i.e Black Friday & Christmas, some delays may occur, please allow an extra few days for delivery. Orders are dispatched via An Post (Ireland's Postal Service) or Courier.

Please refer to Transit times below for expected delivery. When order has dispatched from ebuzz.ie, you will recieve a dispatch notification email. Please refer to information provided on individual product pages for delivery and shipping time frames for your region.